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Tier 1 Support Areas

Tier 1 support areas provide support for common and routine issues.  All areas are open Monday through Friday 8:00 am to 5:00 pm except on holidays and Winter Break unless stated otherwise.

See the Support Matrix for request routing information.

TypeTier 1 Support AreasContact InformationCan help with:

Employment Areas

-Hiring Process Support


HSC Faculty Contracts

(505) 272-4231 |

  • HSC Faculty hiring
  • UNMJobs applicant assistance
Office of Faculty Affairs and Services

(505) 277-4528 |

  • Faculty Main and Branch campus hiring
  • UNMJobs applicant assistance

HR Transaction Center (Staff)

(505) 277-4777 |
  • Staff and HSC Staff hiring
  • UNMJobs applicant assistance
Student Employment(505) 277-3511 |
  • Student Hiring
  • UNMJobs applicant assistance
Graduate Studies

  • Graduate Student Hiring/Assistantships
  • Graduate Studies does not use UNMJobs for hiring
Training SupportHR Employee and Organizational Development(505) 277-1555 |
  • Learning Central
  • Training Courses
Technical SupportHR IT Service
  • UNMJobs login help for Main Campus
  • Browser Issues
Technical SupportHSC Help Desk

Self Service (On North Campus Only) at

 (505) 272-1694

  • UNMJobs login help for HSC Staff, Faculty, Students, and Applicants
Technical SupportUNM IT Service Desk

(505) 277-5757

Monday - Friday: 7:30 a.m. to 5 p.m.

Saturday - Sunday: 10 a.m. to 2 p.m.

  • UNMJobs login help
  • Browser Issues