Tier 1 Support Areas
Tier 1 support areas provide support for common and routine issues. All areas are open Monday through Friday 8:00 am to 5:00 pm except on holidays and Winter Break unless stated otherwise.
See the Support Matrix - Draft for request routing information.
|Type||Tier 1 Support Areas||Contact Information||Can help with:|
-Hiring Process Support
|HSC Faculty Contracts|
(505) 272-4231 | HSC-HSCFCO@salud.unm.edu
|Office of Faculty Affairs and Services|
(505) 277-4528 | firstname.lastname@example.org
HR Transaction Center (Staff)
|(505) 277-4777 | UNMJobs@unm.edu|
|Student Employment||(505) 277-3511 | email@example.com|
|Training Support||HR Employee and Organizational Development||(505) 277-1555 | firstname.lastname@example.org|
|Technical Support||HR IT Service Deskemail@example.com|
|Technical Support||HSC Help Desk|
Self Service (On North Campus Only) at https://help.health.unm.edu
|Technical Support||UNM IT Service Desk|
Monday - Friday: 7:30 a.m. to 5 p.m.
Saturday - Sunday: 10 a.m. to 2 p.m.