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The UNMJobs project team has worked diligently to resolve issues that have been reported by applicants, hiring coordinators, and employment areas.  Below is a list of items that have been fixed or improved.

Application Process

StatusUsers ImpactedIssueCause-Resolution
RESOLVEDExternal applicants

Cannot save the application and return to it

Applicants can save their application and return as long as required fields are populated including upload of resume and checking box at bottom.

Users cannot edit their application after it has been submitted.

RESOLVEDExternal applicantsEmployment History cannot be edited when Google Tag manager is installed.Google Tag manager has been removed from the UNMJobs Career Site.

Career Site (External) and Career Center (Internal)

StatusUsers ImpactedIssueCause-Resolution
RESOLVEDInternal applicantsAdd Grade to Career Site for easier job filtering.

Grade added July 2017

RESOLVEDInternal applicantsDetermine what 'Refer Jobs' tab is. This is found to the right of  'Explore Open Jobs' and 'Applications'. It tends to list a couple of jobs for all users that are the same and don't really make sense.Tab removed by Emily from core functions.

Core and General Application

Status

Users Impacted

Issue

Cause-Resolution

RESOLVED

Hiring Coordinators,

Employment Area Staff

Please fix the system to allow multiple web sessions to be open at once (does not work even in separate browsers. It kicks you out of what you are working on and you lose changes) 

CONFIRMED

UNMJobs DOES ALLOW multiple sessions within the same browser. Users should right-click on link and select "Open Link in New Tab".

See the tips and tricks video. UNMJobs Tips and Tricks

Data Feed and Integration Issues

StatusUsers ImpactedIssueCause-Resolution
RESOLVEDEmployment Area StaffCan we increase the frequency into Banner so front desk personnel can use up to date information to help their customers better and also generate accurate reports for Monday’s Lobo U?

Increased feeds from two times a day (12PM and 7PM) to four times a day (see below).

Submitted request for feeds at 9AM (new), 12PM, 3PM (new), and 7PM. This should increase information available in Banner.

Export from TMS

Import into UNM EOS

  9:00am

  9:30am

12:00am

12:30am

  3:00pm

  3:30pm

  7:00pm

  8:00pm

RESOLVEDEmployment Area StaffLabor Index Codes and position numbers (i.e. Locum Tenens) are not feeding properly.  

What caused this? It was determined early on that Locum Tenens would be converted from MO EClass to SO EClass. This is why they had been excluded originally. It seems that a change to SO EClass never occurred so the logic is being changed to not exclude MOs going forward.

Fix: Remove MO EClass exclusion configuration in TMS. 

What this means: This means that MO Locum Tenens will now be available inside UNMJobs; therefore, employees in Locum Tenen positions will be considered internal users in UNMJobs. 

RESOLVEDStudent Employment Area"Federal Work study - 70% and ePAF did not come over in Payroll EOS." 

Onboarding

StatusUsers ImpactedIssueCause-Resolution
RESOLVEDN/AWhen does an external employee become internal?

When an applicant is marked as hired and the data feed merges the user record.

Requisitions/Requisition Processing/Offer Letters

StatusUsers ImpactedIssueCause-Resolution
RESOLVEDHiring CoordinatorsWould like to be able to see the org code in the requisition (not just the name). This causes additional work in searching for it to see if they have Comp approval.  

Fix: Changed the OU value to display the ORG code in parenthesis along with the name/description that is already there.

 

RESOLVEDHiring Coordinators

In the Manage Requisitions section, please change the requisition date from auto populating to the present date (it auto hides all requisitions that way). 

Recruitment and Applicant Preferences setting changed to "no default"

 

 RESOLVED

Hiring Coordinators,

All Applicants

Some requisitions mysteriously go missing under the manage requisitions tab (unclear if this affects the applicant from applying again)Recruitment and Applicant Preferences setting changed to "no default"
RESOLVED

Hiring Coordinators,

Employment Area Staff

Cannot reopen requisitions

Tip from CSOD Client Success Center-

After a Requisition is changed to a Closed status, either by hiring an applicant or manually by an administrator, the requisition cannot be re-opened from the General page when viewing the requisition. You can allow for requisitions to be re-opened by changing the status of a Hired applicant that filled the requisition.

1.    First, navigate to the Manage Requisitions page and locate the closed requisition you would like to re-open.

2.    Click on the Applicants Number under the Applicants column to view the applicants within the requisition.

3.    Locate the hired applicant and click on their name to visit their Applicant Profile.

4.    Next to the Current Status field, click on the Hired status link, which will allow you to change their status

5.    Move the applicant back to a previous stage such as In Review or Offer Letter, and save your changes.

6.    After saving your changes, the applicant's status will be reverted and the requisition will change to an Open status.

If you are looking to open a requisition that has no hired applicants, you can hire any applicant, and then follow the steps above to re-open the requisition. Now that the requisition is open again, you can continue to review and hire applicants within the same requisition instead of creating a new one.

See Re-Opening a Closed Requisition.

Transition to Operations

StatusAssigned ToDescriptionResolution
RESOLVEDAlesia TorresVendor management - finalize contact info and contact persons Completed

 

 

 

Contents


See the TMS Issues for all issues.

Report an issue using the UNMJobs feedback form