The user is unable to login to UNMJobs and receives one of the following error messages:
This message occurs at the External login page: https://unm.csod.com/ats/careersite/login.aspx.
This message occurs at the Internal login page https://unm.csod.com/samldefault.aspx when the UNM NetID and password is not recognized.
Verify the Login Page
There are two UNMJobs Login pages, internal and external. The simplest way to ensure you are the correct login page is to complete the form on UNMJobs.unm.edu.
If you are unable to login after arriving at the correct login page continue below.
Determine the Type of User
Follow the appropriate Troubleshooting
See the troubleshooting steps for the user type: